This lecture explains how to adapt mediation techniques to the online environment with tips and advice on how to generate and maintain trust in the unseen mediator.

Additionally you will find a pdf document with 15 tips for using web conferencing platforms for mediation together with warnings (valid as at April 2020) about using Zoom and 10 tips for using the Zoom platform.

Please also see news story from 18th August 2021 in Computing stating that the German data protection regulator has declared that Zoom breaches the GDPR (General Data Protection Regulations of Europe)- go to

https://www.computing.co.uk/news/4035973/hamburg-r...